user 49813
Well-known member
- Joined
- Nov 21, 2021
- Messages
- 151
- Reaction score
- 107
Update on my "repair" status.
Received automated email Thursday from Apple that "repair" was complete, and replacement unit was shipping. Yup, replacement. Was furious. Decided to wait until it arrived before getting too worked up in the event that perhaps they replaced with a "good" unit. Nope. It arrived Friday and went through setting it up, updating, etc. and let it have a few sleep cycles. Sure enough, after spooling up some Atmos content, problem still there.
I am beyond annoyed. Will be phoning Apple in what will be another fruitless attempt to move this issue forward.
Received automated email Thursday from Apple that "repair" was complete, and replacement unit was shipping. Yup, replacement. Was furious. Decided to wait until it arrived before getting too worked up in the event that perhaps they replaced with a "good" unit. Nope. It arrived Friday and went through setting it up, updating, etc. and let it have a few sleep cycles. Sure enough, after spooling up some Atmos content, problem still there.
I am beyond annoyed. Will be phoning Apple in what will be another fruitless attempt to move this issue forward.