Well, the service from Martin Logan is very good indeed and I like dealing with Ron and Shawn. The company that I bought the sub from is really small, much smaller than Martin Logan, and I think their service will be as good. When I called them I actually spoke to the owner of the buisiness and their warranty is 5 years along with a similar policy to Martin Logan's. They have quite a reputation over at the AVS Forum. I think the two subs together will work very well. Both subs are sealed and should complement each other as long as I am able to coordinate them. If I want to upgrade from my Prodigies in the future, I will surely buy more Martin Logans.Shame you bought a second sub that wasnt ML. With respect, poor choice in my opinion. You cant beat ML for service or sound
Soon I will be able to compare the performance of the two subs and see which I like better. The Balanced Force 210 is a great sounding sub and I still recommend it even though mine broke down.