C
Chuck Macondo
Guest
Hello Everybody
It is kind of ironic and sad that my first post has to do with a repair. I've been a happy ML owner for a while and been reading this amazing forum for several months now. The long and sad story can be summarized as follows: Took the plunge and bought a pair of Ascents i from authorized dealer(happy), speakers arrive (happier), one is damaged(sad and angry), bureaucratic mess(...), what to do?
Attached there are a couple of pics showing the damage, ML (Jeff Dearringer at Customer Service, great guy) says that I need a new cabinet. In order to minimize cost (part of the bureaucratic mess mentioned before) he suggests that I do the swap at home.
Now the questions:
Has anybody here seen this kind of damage before?
Is the cabinet changing maneuver an easy one?
Thank you for your comments
It is kind of ironic and sad that my first post has to do with a repair. I've been a happy ML owner for a while and been reading this amazing forum for several months now. The long and sad story can be summarized as follows: Took the plunge and bought a pair of Ascents i from authorized dealer(happy), speakers arrive (happier), one is damaged(sad and angry), bureaucratic mess(...), what to do?
Attached there are a couple of pics showing the damage, ML (Jeff Dearringer at Customer Service, great guy) says that I need a new cabinet. In order to minimize cost (part of the bureaucratic mess mentioned before) he suggests that I do the swap at home.
Now the questions:
Has anybody here seen this kind of damage before?
Is the cabinet changing maneuver an easy one?
Thank you for your comments