How Bonscott doesn't have the issue baffles me.
Maybe Jonfo will have an idea about what's causing that. He has a lot of experience.Recently joined the ATV 4k club knowing this problem occurs. Whats really frustrating for me is my Apple is constantly streaming Apple Music video, so even when Im watching directly with my Samsung Frame inputing into my NAD my sound cuts out. I now unplug my ATV to keep it from interfering when not using it. Has anyone else experienced this issue when not using the input from ATV ? Seems like my NAD still listens and gets messed up.
Valid theory; I know the older AppleTV HDs only had 100 Mbps ethernet, so wifi was faster on those.Ok, thanks. I won't try that then. It was a long shot. You saved me time!
Welcome to our hell lol. I'm not sure if I fully understand your issue, but is it something that disabling HDMI CEC could resolve? Are you connected via ATV->Samsung-(arc)->NAD?Recently joined the ATV 4k club knowing this problem occurs. Whats really frustrating for me is my Apple is constantly streaming Apple Music video, so even when Im watching directly with my Samsung Frame inputing into my NAD my sound cuts out. I now unplug my ATV to keep it from interfering when not using it. Has anyone else experienced this issue when not using the input from ATV ? Seems like my NAD still listens and gets messed up.
This sounds like a CEC issue. So try disabling CEC on all units to test.This never happened until I removed the old TV and installed the 4k version.
Do you have the same issue we do when streaming shows with Atmos to your receiver? Audio drop out and popping/cracking noises? Mostly on Netflix but also Apple tv +.To clarify my set up. I run a Samsung Frame smart TV on E-Arc to NAD T778 AV Receiver. ATV is on another HDMI CEC input on my NAD. So if we are simply using the Frame input we still have the sound drop out until sound is gone completely, frustrating because we are not even using the ATV to stream at the time, however it is connected. This even happens before the ATV is woke up (No blue light on ATV) When I select the ATV input I see the same music video is always running in the back ground, so assuming even though we are not actively selecting the NAD still gets knocked off. This will occur always within only a few hours of watching. This never happened until I removed the old TV and installed the 4k version.
Yes,its just more frustrating and seems to happen more often when not utilizing going through ATV than it does when we are watching ATV.Do you have the same issue we do when streaming shows with Atmos to your receiver? Audio drop out and popping/cracking noises? Mostly on Netflix but also Apple tv +.
Hopefully Jonfo's idea will take care of the issue where it happens when not using the APTV. The problem we have when streaming shows through APTV has no solution currently. Even Apple seems to not be able to solve it or hasn't even tried.Yes,its just more frustrating and seems to happen more often when not utilizing going through ATV than it does when we are watching ATV.
Even Apple seems to not be able to solve it or hasn't even tried.
Ive not given up hope yet either. It sure would be nice! I think if it ever happens I will break out a bottle of my good wine!I'm keeping my fingers crossed for tvOS 16, maybe June/WWDC? Since it was introduced in 15, maybe its tied to something that requires a significant rewrite to address, and too much work to fit into the minor releases.
More than one of us have open cases with Apple and it's never been fixed. I've spent probably 3 hours or more with Apple on the phone.I registered to post in your thread. I bought an atv4k last week and set it up over the weekend. I have an LG C9 and a Denon x1600h AVR, 200 mb/s wired ethernet. I put on a movie on Netflix with Atmos. Within 10 minutes the stutter started. I swapped cables - Belkin and 8K Zeskit with no improvement. I returned the device yesterday. It is a great streamer and I would buy it again if it gets fixed. I can't believe this happens and hasn't been fixed. I have an atv4k gen 1 and got it out to test. It has been working fine. Thanks for documenting this, I hope it gets fixed.
Mind sharing the thread? I'll contribute.There has been a thread started on reddit about this issue. Maybe if it gets enough press it will get addressed.
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