Troubleshooting suggestions:
1- Unplug Subwoofer & unplug the receiver or control preamplifier driving it from Mains (120VAC wall receptacle).
2- Unplug input cable at the subwoofer input that sends the signal to the Subwoofer from the control preamp.
3- With the Subwoofer input signal open, plug in the Subwoofer to Mains (120 VAQC)
4- Turn Subwoofer ON & slowly increase Gain (input level) from 0 to full.
5- If hum is GONE, you proved the Subwoofer is fine & your issue is a ground loop.
6- If hum is present, there is one additional test to prove that is true.
7- Connect the Subwoofer input to ground as follows: Insert a "grounding plug", in other words, the inner conductor of an RCA jack needs to touch the outer ring (ground). This is an INPUT & it simply pulls the input to 0 VAC. This assures absolute 0 input to the subwoofer amplifier. Now if there is hum, you have assured without a doubt that you have an issue with the Subwoofer Amplifier / Servo System. On the contrary, if you have no hum, you proved it is fine.
8- A simple way to address a ground loop issue, if you find you have this issue, is to "float" the ground by plugging the Subwoofer plug into a "Cheater Plug":
- Grounding adapter standard grade 2-wire to 3-wire, $0.88 at Lowe's, Item #409865Model #5501.
Try both directions in the wall receptacle for minimum hum.
Please private message me with any additional questions you may have. I have repaired amplifiers to component level since 1977; these are the basic steps to qualify the integrity of the amplifier upon receipt from the customer.